1. Presentation and identification
In accordance with the 2004-2005 Law of 21 June 2004 for confidence in the digital economy, our website makes information about our company available to the public.
Possibly changeable, we invite you to consult our legal references as often as possible, so as to read them frequently.
The site www.froufrou-delice.com is owned by FROUFROU-DELICE, whose head office is located 5 rue victor basch 91300 MASSY.
This entity is under Enterprise law 51454581300024.
The editor, PEGGY MISARD, can be contacted by The Form www.froufrou-delice.com
This site is hosted (and technically managed) by Sebweb Accommodation - SIRET: 793 900 788 000 19 - Seat 15 Rue du D. Gilbert 17250 Pont l'Abbé d'Arnoult and can be contacted by the Form agency Sebweb Accommodation. The data is stored exclusively in France or in the European Union, and Sebweb hosting agency servers are located in data centers certified by environmental standards (ISO 14001), quality (ISO 9001) and information security (ISO 27001), the hardware and software infrastructure on which this sites is hosted is designed to guarantee absolute data security (antivirus, switches, routers, servers and firewalls).
2. Terms and conditions for the use of the site and the services offered.
By using our website www.froufrou-delice.com,you fully and fully accept the terms and conditions of use specified in our legal statements. Accessible to all types of visitors, it is important to note, however, that an interruption for website maintenance may be decided by FROUFROU-DELICE. However, the dates and times of interruptions will be specified in advance to users.
It is recalled that the secrecy of correspondence is not guaranteed on the Internet and that it is up to each Internet user to take all appropriate measures in order to protect his own data and/or software from the contamination of possible viruses circulating on the Internet.
Databases are protected under the law applicable to data compilations. Any extraction or attempted extraction, total or partial, is likely to incur civil and criminal liability of the offender.
3. The products or services offered by www.froufrou-delice.com
In accordance with its communication policy, the www.froufrou-delice.com site aims to inform users about the services offered by FROUFROU-DELICE, which then strives to provide accurate information about its activity. However, inaccuracies or omissions may exist: the company cannot be held responsible for any error on the www.froufrou-delice.comwebsite.
4. Contractual limitations
The information transcribed on our website www.froufrou-delice.com is subject to qualitative steps, in order to ensure their reliability. However, we will not be able to incur liability for technical inaccuracies in our explanations.
If you notice an error regarding information that we may have omitted, please report it to us through our www.froufrou-delice.com Form.
Links directly or indirectly to our website www.froufrou-delice.com are not under the control of our company. Therefore, we cannot ensure the accuracy of the information on these other websites.
5. Intellectual property and website content
This site is a work of the mind within the meaning of the provisions of articles L 111-1 and following of the Intellectual Property Code and, as such, FROUFROU-DELICE enjoys in its capacity as the author of this original creation of protection and rights reserved by law. The use of this service is reserved for strictly personal and private use. Any reproduction or partial or total representation for other purposes on any medium is prohibited, unless FROUFROU-DELICE is expressly authorized and priorly authored. Failure to comply with this prohibition constitutes infringement that may incur civil and criminal liability of the infringer against which FROUFROU-DELICE reserves the possibility of claiming compensation for its entire prejudice.
The editorial content of the www.froufrou-delice.com website belongs exclusively to FROUFROU-DELICE. Any copyright infringement is sanctioned by Article L.335-2 of the Intellectual Property Code, with a penalty of 2 years' imprisonment and a fine of 150,000 euros
All of the brands listed belong to their respective companies. All the images and logos mentioned in these pages are the property of their respective brands.
The www.froufrou-delice.com site cannot be questioned in cases of offensive, racist, defamatory or pornographic comments, exchanged on interactive spaces. The company also reserves the right to remove any content contrary to company values or applicable legislation in France.
By browsing the www.froufrou-delice.comsite, the user also accepts the installation of any cookies on his computer.
6. Personal data, respect for your privacy and freedoms
Any information collected on the www.froufrou-delice.com website is made as part of the needs related to the use of our platform, such as the order form or the application to register for the Newsletter. In addition, the churn of the Newsletter is made thanks to the link located at the foot of the page.
FROUFROU-DELICE undertakes not to give in any way information about the users of the website, in any way (sale, exchange, loan, rental, donation).
The databases are protected by the provisions of the law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 relating to the legal protection of databases.
7. Personal data management.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Computer and Freedom Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: 2016-679).
7.1 Personal data collection
For personal data collected as part of the creation of the User's personal account and its navigation on the Site, the person responsible for the processing of Personal Data is: FROUFROU-DELICE represented by PEGGY MISARD, its legal representative
As responsible for processing the data it collects, FROUFROU-DELICE is committed to complying with the framework of the applicable legal provisions. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality. Whenever www.froufrou-delice.com deals with Personal Data, FROUFROU-DELICE takes all reasonable steps to ensure the accuracy and relevance of Personal Data to the purposes for which www.froufrou-delice.com treats it.
7.2 Finality of the data collected
FROUFROU-DELICE is likely to handle all or part of the data:
- to enable navigation on the Site and the management and traceability of services and services ordered by the user: login and use data of the Site, billing, order history, etc.,
- to prevent and combat computer fraud (spamming, hacking ...) : computer hardware used for navigation, IP address, password (hashé),
- to improve navigation on the Site: login and usage data,
- to conduct optional satisfaction surveys on www.froufrou-delice.com: email address,
- to conduct communication campaigns (sms, email): phone number, email address,
- To respond to requests for information from the contact form,
FROUFROU-DELICE does not market your personal data which is therefore only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with current EU regulations, www.froufrou-delice.com users have the following rights:
- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, complete data of Users right to lock or delete data of Personal Users (Article 17 of the RGPD), where they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or retention is prohibited,
- the right to withdraw consent at any time (Article 13-2c RGPD),
- right to limit the processing of Users' data (Article 18 RGPD),
- right to object to the processing of Users' data (Article 21 RGPD),
- the right to portability of the data that users have provided, when the data is processed automatically based on their consent or contract (Article 20 RGPD),
- the right to define the fate of users' data after their death and to choose to whom FROUFROU-DELICE will have to communicate (or not) its data to a third party they have previously designated.
As soon as FROUFROU-DELICE becomes aware of the death of a User and in the absence of instructions from him, FROUFROU-DELICE undertakes to destroy his data, unless their retention is necessary for probationary purposes or to meet a legal obligation.
If the User wants to know how www.froufrou-delice.com uses his Personal Data, ask to correct it or object to their processing, the User can contact FROUFROU-DELICE
In this case, the User must indicate the Personal Data that he would like FROUFROU-DELICE to correct, update or delete, by identifying himself precisely with a copy of an ID (identity card or passport).
In accordance with the "Computer and Freedoms" Act of January 6, 1978 amended in 2004, the user has the right to access and correct information about him, a right that he can exercise at any time by submitting a submission on our www.froufrou-delice.com Form,or by making his request by mail, at: 5 rue victor basch 91300 MASSY.
Requests to delete Personal Data will be subject to the obligations imposed on FROUFROU-DELICE by law, including the retention or archiving of documents. Finally, www.froufrou-delice.com users can file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
FROUFROU-DELICE does not process, host or transfer the information collected on its Customers to a country outside the European Union or recognised as "inadequate" by the European Commission without first informing the customer. However, FROUFROU-DELICE remains free to choose its technical and commercial subcontractors on the condition that it provide sufficient safeguards under the requirements of the General Data Protection Regulation (RGPD: 2016-679).
FROUFROU-DELICE undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer Information is made known to FROUFROU-DELICE, FROUFROU-DELICE will be required to inform the Customer as soon as possible and inform the Customer of the corrective measures taken. In addition, the www.froufrou-delice.com site does not collect any "sensitive data."
The User's Personal Data may be processed by FROUFROU-DELICE subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within their respective responsibilities and for the purposes served above, the main people likely to have access to the data of users of www.froufrou-delice.com are mainly the agents of the Internet service and the communication service.
7.5 Types of data collected
www.froufrou-delice.com also collects information that improves the user experience and offers contextualized advice:
- Identification data: Name, first name, identifier,
- Contact data: postal address, email, phone number,
- Connection or service usage data: Logs of connection, and usage.
This data is not retained after the end of the contractual relationship.
8. Applicable law and relevant laws
Subject to French law, the www.froufrou-delice.com website is framed by law No. 2004-2005 of 21 June 2004 for confidence in the digital economy, Article L.335-2 of the Intellectual Property Code and the "Computer and Freedoms" Act of January 6, 1978 amended in 2004.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.